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Transportation

Our plan provides transportation services for up to 24 round trips to plan-approved medical locations every year.

Check your plans Evidence of Coverage for the allowed number of round trips for this benefit.

Plan approved locations include:

  • Doctor’s offices.
  • Outpatient facilities/centers.
  • Clinics.
  • Other health care related locations.

Transportation services must be approved and arranged by utilizing the plan contracted transportation vendor. Modes of transportation may include ambulance or medical transportation.

Transportation arrangements must be made at least two (2) business days in advance of your appointment to arrange and approve each transportation request with our vendor.

If you must cancel a pre arranged transportation appointment, be sure to call within two (2) hours of the scheduled pick up time or it will count as one of your round-trip services. A maximum of 120 miles per round trip is allowed.

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Updated January 4, 2022

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