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For Your Journey
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Enroll or Make Changes to Your Coverage
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Ways to Enroll
Enroll Online
We'll send you a letter when Medicare has accepted or denied your application. You may enroll in BlueJourney HMO or BlueJourney PPO through the links below.
- BlueJourney HMO
- BlueJourney PPO
- BlueJourney Alliance (HMO SNP)1
- BlueJourney Alliance Assisted Care (HMO SNP)1
Enroll by Mail
Print and complete our enrollment form.
- BlueJourney HMO form
- BlueJourney PPO form
- BlueJourney Alliance (HMO SNP)1
Enroll by Phone
Call during these hours.
Seven days a week: 8:00 am — 8:00 pm
- BlueJourney PPO and BlueJourney HMO: 800.990.4201 (TTY: 711)
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Get a Plan Info Kit
We'll send plan information for you to review. Request a kit or call us for more information.
- BlueJourney HMO and BlueJourney PPO: 800.990.4201 (TTY: 711)
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Special Enrollment Period
Have you recently turned 65, moved or experienced a life change? You may be eligible to enroll in one of our Medicare Advantage Plans during a Special Enrollment Period.
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Make Changes to your Coverage
You can cancel (or disenroll) your coverage voluntarily or your membership may end involuntarily for specific reasons. Learn more about disenrollment and your rights and responsibilities.
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Annual Enrollment Period
From October 15 to December 7 of each year, you can make changes to your Medicare Advantage or Medicare prescription drug coverage for the following year.
Collapsible Panel DnD
Medicare Advantage Open Enrollment Period
Between January 1st and March 31st, individuals with Medicare Advantage Plans have the ability to switch from their current Medicare Advantage Plan to a new one in the event they do not like their current coverage. For more information contact the Medicare Sales Department.
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Important Information About Your Enrollment
Your BlueJourney HMO or BlueJourney PPO enrollment application will be subject to the approval of the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare. Capital BlueCross will notify you by mail to let you know if CMS has accepted or denied your enrollment application for BlueJourney HMO or BlueJourney PPO coverage. If you have health benefits through your own or your spouse's employer, please contact your group administrator.
The plan offerings in which you are enrolling may not be available in the following contract year, because by law, plan sponsors can choose not to renew their contract with CMS or reduce their service area and CMS may also refuse to renew the contract resulting in a termination or non-renewal.
1Not offered in 2021.
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Updated August 17, 2020
Y0016_WBSTSem20