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Enroll or Make Changes to Your Coverage

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Ways to Enroll

Enroll Online

We'll send you a letter when Medicare has accepted or denied your application. You may enroll in Capital Blue Cross HMO or PPO products through the links below.


Enroll by Mail

Print and complete our enrollment form.


Enroll by Phone

Call during these hours.

8:00 AM to 6:00 PM, Monday-Friday with extended hours from October 1-December 7.

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Get a Plan Info Kit

Please call us at 800.990.4201 (TTY: 711) to request a Capital Blue Cross Medicare info kit.

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Special Enrollment Period

Have you recently turned 65, moved or experienced a life change? You may be eligible to enroll in one of our Medicare Advantage Plans during a Special Enrollment Period.

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Annual Enrollment Period

From October 15 to December 7 of each year, you can make changes to your Medicare Advantage or Medicare prescription drug coverage for the following year.

Medicare Advantage Open Enrollment Period

Between January 1st and March 31st, individuals with Medicare Advantage Plans have the ability to switch from their current Medicare Advantage Plan to a new one in the event they do not like their current coverage. For more information contact the Medicare Sales Department.

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Important Information About Your Enrollment

Your Capital Blue Cross HMO or PPO enrollment application will be subject to the approval of the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare. Capital Blue Cross will notify you by mail to let you know if CMS has accepted or denied your enrollment application for Capital Blue Cross HMO or PPO coverage. If you have health benefits through your own or your spouse's employer, please contact your group administrator.

The plan offerings in which you are enrolling may not be available in the following contract year, because by law, plan sponsors can choose not to renew their contract with CMS or reduce their service area and CMS may also refuse to renew the contract resulting in a termination or non-renewal.


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Updated October 1, 2021

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