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Enroll or Make Changes to Your Coverage

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Special Enrollment Period

Have you recently turned 65, moved or experienced a life change? You may be eligible to enroll in one of our Medicare Advantage Plans during a Special Enrollment Period.

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Annual Enrollment Period

It's time to sign up for your 2019 coverage. Don't wait. Open enrollment ends December 7. Please review the 2019 benefit information or contact the Plan for more information.

Medicare Advantage Open Enrollment Period

Between January 1st and March 31st, individuals with Medicare Advantage Plans have the ability to switch from their current Medicare Advantage Plan to a new one in the event they do not like their current coverage. For more information contact the Medicare Sales Department.

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Get a Plan Info Kit

We'll send plan information for you to review. Request a kit or call us for more information.

  • BlueJourney HMO and BlueJourney PPO: 800.990.4201 (TTY: 711)

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Ways to Enroll

Enroll Online

We'll send you a letter when Medicare has accepted or denied your application. You may also enroll in BlueJourney HMO or BlueJourney PPO through the CMS Medicare online enrollment center.

Enroll by Mail

Print and complete our enrollment form.

Enroll by Phone

Call during these hours.

Seven days a week
8:00 am — 8:00 pm 

  • BlueJourney PPO and BlueJourney HMO: 800.990.4201 (TTY: 711)

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Disenrollment

You can cancel (or disenroll) your coverage voluntarily or your membership may end involuntarily for specific reasons. Learn more about disenrollment and your rights and responsibilities.

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Important Information About Your Enrollment

Your BlueJourney HMO or BlueJourney PPO enrollment application will be subject to the approval of the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare. Capital BlueCross will notify you by mail to let you know if CMS has accepted or denied your enrollment application for BlueJourney HMO or BlueJourney PPO coverage. If you have health benefits through your own or your spouse's employer, please contact your group administrator.

The plan offerings in which you are enrolling may not be available in the following contract year, because by law, plan sponsors can choose not to renew their contract with CMS or reduce their service area and CMS may also refuse to renew the contract resulting in a termination or non-renewal.

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Updated October 25, 2018

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