Web Content Viewer - Fixed Context

Web Content Viewer - Fixed Context

Dental, Vision and Hearing Benefits

For Capital Blue Cross Medicare HMO, Capital Blue Cross Medicare PPO, and WellSpan Health members

Web Content Viewer - Fixed Context

Dental Benefits

Most of the time dental work isn’t covered by Original Medicare.

We help cover those gaps:

  • Annual routine cleanings
  • Palliative emergency treatment of dental pain (for HMO plan this must be received by a network provider or not covered)
  • Amalgam and composite fillings
  • Simple (non-surgical) extractions
  • Endodontics (i.e., root canals)
  • Major restorative (i.e., crowns and teeth fillings)
  • Prosthodontics (i.e., dentures, bridges)
  • Prosthetics adjustments and repairs
  • Periodontal services (maintenance only)

You have two routine dental visits a year including:

  • Cleaning
  • Bitewing X-rays (Set of 2)
  • Oral Exam
  • Fluoride

Our Capital Blue Cross Medicare HMO and PPO benefits cut 30 to 50 percent of the cost for these services depending on your plan (this is not a complete list):

Major Restorative Services:

  • Amalgam and composite fillings
  • Crowns and crown repairs
  • Inlays and onlays, including repairs

Endodontics, Prosthodontics and Extraction Services:

  • Simple extractions (non-surgical)
  • Dentures
  • Repairs, reline and rebase of prosthodontics
  • Bridges

Coverage includes a maximum benefit allowance of up to $5000, depending on the Medicare Advantage plan you have. This allowance is combined for preventive and comprehensive non-Medicare-covered dental services.


Important Information:

  • Authorizations and referrals are not required for routine dental services. Referrals are not required for comprehensive non-Medicare-covered dental services.
  • Coverage for simple extractions (non-surgical extractions) are typically performed by a general dentist. Surgical extractions are typically performed by an oral surgeon are not covered. (Members should confirm whether or not surgical extractions are covered under the Medicare medical plan.)
  • Excludes coverage for cosmetic procedures (such as veneers, bleaching, and teeth straightening), dental implants, periodontics, other oral/maxillofacial surgery and any other services not listed as covered.
  • Dental implants are not covered
  • Crowns on top of an implant are not covered
  • PPO benefits reflect in-network coverage
  • See your Evidence of Coverage (EOC) for more important information

Pre-Treatment Estimates:

If a member isn’t sure of the benefits for a specific course of treatment, or treatment costs are expected to exceed $300 our plan recommends a pre-treatment estimate. Members should ask the treating provider to submit the claim form in advance of performing the proposed services.

Pre-treatment estimate requests are not required but may be submitted for more complicated and expensive procedures, such as simple extractions, crowns and bridges. The member will receive an estimate of the costs and how much our plan may pay before treatment begins.

For information about your dental benefit, refer to your Capital Blue Cross Medicare PPO Evidence of Coverage or call 866.987.4213 (TYY: 711) or your Capital Blue Cross Medicare HMO Evidence of Coverage or call 800.779.6962 Monday through Friday, 8:00 AM - 8:00 PM. 

Nominate your dentist

Need to file a claim?

Participating providers and some non-participating providers will submit claims for you. You can mail a dental claim form to:

Dental Claims Processing Center
P.O. Box 211424  
Eagan, MN 55121

Vision Benefits

Our plans offer affordable vision benefits that include:

  • Routine eye examination once a year.
  • Up to $300 annual plan allowance for eyeglasses (frames and lenses), or contact lenses once every year.

As a Capital Blue Cross Medicare PPO member, you can pick any vision provider. If you choose a non-network doctor, you may pay more for your services.

Our Capital Blue Cross HMO members must choose a vision provider from our broad network of vision providers.

You will be provided a pair of glasses at zero cost following cataract surgery if you use an in-network provider.

Payment will be made for either eyeglasses or contact lenses within a benefit period.


For information about your vision benefits, refer to your Capital Blue Cross Medicare PPO evidence of coverage or call 866.987.4213 (TTY: 711) or your Capital Blue Cross Medicare HMO evidence of coverage or call 800.779.6962 (TTY: 711), Monday through Friday, 8:00 AM - 8:00 PM.

Need to file a claim?

Your providers may submit claims for you. You can submit a vision claim form to:

Capital Blue Cross Vision 
PO Box 2187 
Clifton, NJ 07015

Hearing Benefits

Worried About Hearing Loss?

You’re not alone.

Hearing changes as we age have a profound impact on our quality of life. It’s important to protect your hearing and even more important to know when it is time to seek help for hearing loss.

We want to ensure you have the hearing coverage you need. With our Medicare Advantage plans, you’ll receive an annual Routine Hearing Exam at no additional cost to you with the option of prescription hearing aids with low copayments per aid or over-the-counter hearing aids for just  $499 per pair.

TruHearing®1 Program Features

  • Unlimited fitting and adjustments at no charge for up to one (1) year after prescription hearing aid purchase.
  • Access to a network of over 8,850 credentialed provider locations nationwide.
  • Prescription hearing aids have the following copayments (per aid):
    • $999 copayment: Premium hearing aid
    • $699 copayment: Advanced hearing aid
    • $499 copayment: Standard hearing aid
  • A dedicated hearing consultant to guide you every step of the way.
  • Three year manufacturer’s warranty for loss or damage.
  • Optional rechargeability is available on select Premium and Advanced styles for an additional $50 per hearing aid.
  • 80 batteries per aid for non-rechargeable models.
  • Over-the-counter hearing aids do not require a prescription from your provider.

Starting January 1, 2025, call TruHearing at 844-547-0965 (TTY:711) to connect with a dedicated hearing consultant who will answer your questions about your TruHearing benefit and hearing aid options. Visit TruHearing online at truhearing.com/CapitalBCMA/.

1TruHearing® is a registered trademark of TruHearing, Inc., an independent company. On behalf of Capital Blue Cross, TruHearing, Inc. provides this routine hearing benefit program.

Web Content Viewer - Fixed Context

Updated January 1, 2025

Y0016_25WBST_M

Web Content Viewer - Fixed Context