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Support for our members

Our goal is to keep you safe and healthy.

One day, you wake up and realize you aren’t able to do everything you used to. Unfortunately, as we age, our mind and body ages along with us, which can also affect our spirit. We are here to show you that help is available for your mind, body and spirit.

Here are some resources to help you keep doing all the things you love.

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Member Services

Our guide is an extensive list of Pennsylvania caregiver resources, including financial assistance, food services, legal assistance, nursing home information and more. Call 800.779.6962 (TTY: 711) if you are a Capital Blue Cross HMO member, or 866.987.4213 (TTY: 711) if you are a Capital Blue Cross PPO member to get a copy mailed to you.

And if you have a caregiver, they can visit our Caregiver resources section for more information as well.


The National Council on Aging (NCOA) provides this tool to see if there are benefit programs in your area that are available to you. Enter your Zip Code to get started, or call 800.794.6559.

Healthy Hints

Visit Your Healthy Hints for more information about your safety and independence.

The Eldercare Locator

This public service from the U.S. Administration on Aging can connect you with services to help with your health, transportation, housing, and more. Enter your Zip Code to bring up the services available in your area, or call 800.677.1116.

The National Association of Area Agencies on Aging

This resource is for assistance with many areas of your life. Enter your Zip Code and all available resources in your area will be listed, including their address, phone number, and email. This includes help with legal, long-term care, or health insurance questions.

Medicare eligibility for the disabled

Read these Medicare requirements if you have a disability you feel qualifies you for Medicare before turning age 65. This will help you determine whether you’re eligible and how to sign up to begin your Medicare health and prescription benefits.

Report elder abuse

24-hour hotline: 800.490.8505

Elder abuse can happen whether the person lives in their home or in a care facility such as a nursing facility, personal care home, or hospital. When reporting abuse, you can remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. Abuse is not only physical, but can also be mental or financial. Common signs and symptoms of abuse include:

  • isolation
  • weight loss
  • bruises or broken bones
  • increased confusion
  • unusual withdrawals from any account
  • signing over one’s home to another

Researching community living

At some point, all older adults may need some type of assistance with their care. Use these resources to get your questions answered and be prepared when that time comes.

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Updated October 1, 2022