Clinical Care

Disease Management Program

Members with chronic conditions like these can talk to a care guide or nurse:

• Coronary Artery Disease
• Diabetes
• Chronic Obstructive Pulmonary Disease
• Heart Failure

To find out more, please call Capital Blue Cross Medicare PPO at 866.987.4213 (TTY: 711) or Capital Blue Cross Medicare HMO at 800.779.6962 (TTY 711) from 8:00 AM - 8:00 PM, Sunday through Saturday.

Case Management Programs

Our registered nurses and licensed social workers can help manage your health and coordinate care.

Our case management programs may help you if you:

• Have been diagnosed with a serious medical condition
• Have multiple injuries or medical problems
• Are at risk for a future serious medical condition due to an existing condition
• Are undergoing an extended hospital stay
• Are seeing several doctors
• Have had recurring re-admissions for a single diagnosis
• May need an organ transplant
• Have a condition that makes it hard or impossible to perform independent living activities

To learn more, you or your physician may call us at 888.320.2583 from 8:00 AM - 8:00 PM, Sunday through Saturday.