Over-the-Counter Benefits

Save time and money on Over-the-Counter supplies

Receive a monthly allowance with any Individual BlueJourney plan1 every month in Over-the-Counter (OTC) drugs and supplies2. That’s a savings of at least $180 over the course of a year3! We take the hassle out of ordering at no cost to you!

  1. Call us at 844.755.0597 (TTY: 711) or order online
  2. We'll process your order
  3. You receive supplies in the mail

View the 2019 Over-the-Counter benefits.

OTC items may only be purchased for the enrollee; it is prohibited to purchase supplies for family members, and friends. The following supplies are not covered as they are non-eligible supplies: alternative medicines (includes botanicals, herbals, probiotics, homeopathic, and neutraceuticals), baby supplies, contraceptives, convenience and comfort supplies (insoles, gloves, etc.), cosmetics, food products or supplements, replacement and attachments such as contact lens containers or batteries. To minimize mailing costs the plan may impose a limited ordering quantity per purchase. This list is subject to change. This benefit is only available if your plan offers the OTC service as a benefit. Please consult with your doctor before using any OTC products. All OTC supplies are generic comparable of brand item. Any branded item may be substituted for its generic comparable based on availability. All items are shipped based on manufacturer availability. All items may not be available all the time. If generic item is not acceptable, plan will not ship brand name item. For all people who have diabetes (insulin and non-insulin users) supplies to monitor your blood glucose: blood glucose monitor, blood glucose test strips, lancet devices and lancets, and glucose-control solutions for checking the accuracy of test strips and monitors are available through the Plan Mail-Order service by calling Customer Service. Authorization and/or a prescription may be required from a physician.

Orders will be shipped via UPS or USPS Please allow seven to ten business days to receive your order from the time the order is placed.

1$25 every month with BlueJourney Essential and Premier (HMO).

2This information is not a complete description of benefits. Contact the plan for more information. Limitations, and restrictions may apply. Benefits may change on January 1 of each year.

3Based on a 12 month enrollment.

4These items are considered dual purpose items. Prior to ordering these items, the enrollee must have an appropriate conversation with the enrollee’s personal provider who verbally recommends the OTC item for a specific diagnosable condition.

Updated January 1, 2019

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